Your Loyalty Wallet · Help

👥 Customers & rewards

How stamps, rewards, campaigns and counter mode work.

How stamps work The stamp lifecycle, from QR scan to the customer's card filling up.
Issuing rewards How customers redeem a full card, and what staff should do at the till.
Campaigns and offers Send promotions and one-off rewards to your customer list.
Counter mode and staff PIN Let staff stamp without your owner password.
A customer says their card will not load A short troubleshooting checklist for when a customer at the counter can not get their stamp card to open.